![]() With 2FA enabled, you will receive a one-time code, either via email or the Steam Guard Mobile Authenticator (a feature available in the Steam app), every time you log in from a device that you have not previously marked as “trusted” or that you have not previously used to access your account. 2FA is particularly useful when a criminal tries to log into your account from a device that is not yours. The platform offers a two-factor authentication system called Steam Guard that adds an extra security layer to your account so that it is not only protected by your password. How to secure your Steam accountĬhanging the password to a strong and unique one (perhaps with the help of a password manager, which can generate such passwords for you) is not the only precaution you should take in order to protect your Steam account going forward. Importantly, watch out for the warning signs of identity theft, especially if your personal and payment data has ended up in the wrong hands. ![]() For example, they may know your full name, contact details and other information that can be used for phishing attempts.Īt the same time, if you use the same access credentials to log into another app or online service (which, let’s face it, many people do), you need to change also the access details to these services immediately.įinally, you should also consider the potential collateral damage that may arise from the hack. That way, you can take precautions against what may happen in the aftermath of the hack. Third, you should consider what kind of information the criminal may have accessed after breaking into your account. If you spot a transaction you don’t recognize, you can report it using the same form, as detailed in this Help article. Second, you should review the list of transactions made on the account, such as purchases or sales of content. Be aware that you may be asked to send payment details previously used to make purchases from the account. If you’re unable to regain access to your account (for example, the cybercriminal has modified some of your data), you’ll need to directly contact Steam’s customer support and provide proof of account ownership, as detailed here. While you’re at it, make sure to avoid these password mistakes. It’s important to ensure that the new password is not related to your old password and that it is unique and strong. Doing so will also terminate all current user sessions on all devices, including those you didn’t start yourself. This can be done in the Steam app or here on the Steam website. When you realize, either thanks to login alerts or due to suspicious account activity, that someone else has accessed your Steam account, the first step is to remain calm.įirst of all, change the password to your account – regardless of whether the criminals have already changed it or not. What to do if your Steam account has been hacked In this article, we’ll look at what you can do if your Steam account has been raided by someone else. Steam’s customer support receives more than 20,000 requests daily that concern security-related problems or come from people who have lost access to their accounts. Cybercriminals often use social engineering tactics to hijack other people’s gaming accounts and sensitive information that they can sell in underground forums or use it to carry out scams. One wildly popular gaming platform is Steam and, sadly, not just among gamers. A recent poll by ESET Latin America found that one in every three gamers have experienced a scam attempt on a videogaming platform. This, together with its irresistible allure for ever younger and younger gamers, has contributed to an increase in scams and cyberatacks targeting the platforms and their users alike. In fact, it is estimated to reach a market value of $197 billon by the end of 2022 and surpass $250 billon by 2025. If you get an "Access Denied" message when trying to request a Steam Web API key, you will need to purchase a paid game.The videogaming industry doesn’t stop growing. It should now be successfully configured, we recommend to try the login as a test user to verify it works.Visit and login to your Steam account.Įnter the help desk domain when requested and click "Register".Įnter the key given in to the SupportPal configuration screen and click "Submit" to save.To set up Steam login, you will need a Steam Web API key, follow the steps below. The provider can be deactivated by toggling the "Enabled" option to off for all brands. ![]() A provider can be defined for each brand, the "Enabled" option should be toggled to on for it to be available to users on the frontend. ![]() To do this, go to Settings -> Users -> Social Login and click the "Activate" link on the Steam provider box. The Steam provider is disabled by default and needs to be activated before use. To use Steam Login, you must have a Steam account with at least one paid game purchased recently. ![]()
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